1. WHAT INFORMATION DO WE COLLECT
When you register to use our App or subscribe to the LOUPE service, we ask you to provide us with certain information we use to provide you services, administer your account, bill and communicate with you. The information we obtain from you includes personal information, which includes any information about you that is personally identifiable (e.g., your name, address, email address or phone number, and any other information that is not otherwise publicly available). We and/or third parties that provide services to us in order to provide you with access to and use of the App and LOUPE Service may also collect information relating to your devices (e.g., manufacturer, model, operating system, type of browser, the unique device identifier, IP address, mobile phone number and your network carrier, your location, among other things).
In addition, we need your mailing or delivery address, billing name and associated address, and your payment card or account number, expiration date and any other information required by our payment processor to initiate and collect payments you make to us.
While we don’t have any obligation to review or monitor any of your LOUPE Content, if there are any indicia or information of a personal nature or if you include tags (digital or otherwise) containing information, we and our service providers do have access to your LOUPE Content when you upload your photos or videos and while they are in storage in the cloud.
2. USING TECHNOLOGY TO COLLECT AND USE INFORMATION
We and our service providers use [cookies, pixel tags, web beacons and/or other similar] technologies to collect information from and about anyone who downloads our App, as well as users who register to access and use our App and the LOUPE Service. As a registered user, the technology makes it possible for us to store certain information on your device and in our systems, so we can identify you and your device as an authorized user of our App and LOUPE Service.
By doing this, we save you time and effort in having to repetitively enter your information to upload or retrieve LOUPE Content. It is possible for you to disable, block or otherwise prevent some of these technologies from being used in your device and you should refer to the user guides or reference manuals from the manufacturer of your device, the provider of your device’s operating system and programming and your mobile network carrier for details that apply to your device and its features. As a registered user, if you turn some or all of these features off, if may be more difficult for you to easily access and use our App and the LOUPE Service.
3. AUTHORIZED THIRD PARTIES
We use third-party service providers to allow you to download our App and to operate the LOUPE Service, including the cloud, to make our service operate more efficiently and to enable us to offer you the features and functions of the LOUPE Service. We may also use third-party publishing networks and service providers to serve advertising on our behalf on our App. They may collect anonymous information about your use of our App and interaction and use of the LOUPE Service (e.g., IP address; device and device browser and operating system) and they may use the information they collect to serve you advertising and promotional offers. ads for products and services, including customized advertising targeted at you. Although demographic or other interest data may be associated with your device through their collection of this information, no personally identifiable information is collected in this process and do not know the user’s name, address, email address, phone number, user ID or any personally identifiable information about the user, even if you are a registered user. We also work with third party service providers to monitor our App, as well as your uploads, retrievals and downloads, for such purposes as reporting traffic, improving our LOUPE Service or the operation, features and functions of our App, as well as any advertising or promotional statistics. Where authorized by us, these third party providers may use available and legally permissible monitoring technologies to compile anonymous statistics about our visitors. No personally identifiable information is transferred to these third party service providers.
We may also allow third parties to provide us with analytics about your use of our App and the LOUPE Service. These third party services may use a variety of technologies to collect information about your use of our App and the LOUPE Service, including your IP address, device type and carrier, the mobile web browser, the content you view, how much time you spend viewing specific content or mobile pages and which links you select (‘click’). This information is provided to us on an aggregated, non-personally identifiable basis and may be used, among other things, to allow us to analyze and track data, determine the popularity of certain features, functions, promotions and content and to better understand our users’ preferences, activities and improve our App and the LOUPE Service.
As a reminder of what we mentioned above in the section on USING TECHNOLOGY TO COLLECT AND USE INFORMATION, if you disable, block or remove any of these technologies, change your mobile browser, your device, your carrier or you device number or make other types of changes to your device or its operating system, you will need to renew your opt-out choices after you make such changes.
4. USE OF INFORMATION
5. INFORMATION SHARING WITH THIRD PARTIES
From time to time we will share personal information we collect from you with trusted companies who work with us or on our behalf. We may share personal information within Scout Interactive, LLC and we may also combine personal information with publicly available information and information we receive from or cross-reference with our partners. These companies may use your personal information to improve, enhance and customize your experience with us and to communicate with you for promotional purposes or to inform you about services, products or other offerings we or they believe may be of interest to you. If you decide to respond to any of these communications, engage in any activities, participate in any promotions or otherwise provide information as part of any transaction or interaction, your information may be shared with these other companies and they will handle, store, retain, use, share and access your personal information in accordance with their own privacy policies and terms and conditions and you acknowledge and agree that we have no responsibility to you for these things and we disclaim any and all liability relating thereto.
Every now and then, we may invite you to take part in surveys or participate in promotions (such as contests and sweepstakes). If you give us information from a survey or promotion, we may match that information with your user registration or subscription so that we can enhance your experience with LOUPE and may be shared with select third parties for that purpose.
6. CHILDREN’S INFORMATION
Neither our App or the LOUPE Service is intended for children and you must be over the age of 18 and a legal resident of one of the fifty States in the United States of America to register, access and use our App and subscribe to the LOUPE Service. We do not and will not knowingly collect any information, including personally identifiable information, from children. If we become aware that a user of our App or a subscriber to our LOUPE Service is under the age of 18, we will terminate that user’s registration, subscription and right to access and use our App and the LOUPE service. If we learn that any such user or subscriber is under the age of 13, we will also remove any and all personally identifiable information from our files.
7. ACCESS TO YOUR ACCOUNT INFORMATION AND PREFERENCES
You have the right and ability to edit your App registration and the LOUPE Service subscription information you provided to us at any time. In fact, whenever any of your information changes, you have an obligation to let us know by editing and updating the information you have provided to us to keep it current, complete and accurate. You can opt out of receiving future communications from us about special offers, promotions and new service offerings, by following the opt-out information, you can unsubscribe by following the ‘unsubscribe’ or opt out instructions contained in the messages you receive. You can opt-in to receiving communications and you can also opt-out by changing any preferences you have previously chosen or by contacting us through the App or by email, at any time. We or our operational service providers will process your request as promptly as we can, usually within ten (10) business days.
We always reserve the right to send you messages and communications regarding your access and use of the App, the LOUPE Service, billing, feature, function or service announcements or any other aspects of administering your registration and subscription to the LOUPE Service and you may not opt-out of receiving those communications.
8. CONFIDENTIALITY AND SECURITY
We use secure servers (SSL) to encrypt your personal financial information. We use a variety of digital and procedural safeguards to protect the security and confidentiality of the information we have collected, and to prevent unauthorized access to or disclosure of your information.
9. THIRD PARTY SITES
10. YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as S.B. 27, allows individual customers who have registered to use our App and subscribe to the LOUPE Service and have provided their personal information to us, to request information about our disclosure of certain categories of personal information to third parties for direct marketing purposes once each calendar year. Such requests must be submitted to us in one of the following ways: send a letter to LOUPE, c/o Scout Interactive, LLC, PO Box 66429, Los Angeles, CA 90066 Attn: LOUPE Privacy or through any other way we describe as a way to contact us, whether through the App or by email as well. We will provide you with a list of the categories of personal information disclosed to third parties for third party direct marketing purposes during the immediately preceding year, along with the names and addresses of those third parties within thirty days after receiving your request or we will tell you we did not provide any of your personal information to third parties for third party direct marketing purposes during the preceding calendar year. If you make requests more often than once each calendar year or you don’t make your request as described above, we reserve the right not to respond.
11. CLASS ACTION WAIVER